No matter how well a system is designed, how great the programming is, or how well you are trained, something, sometime, is going to not work the way it should. For those times, you need someone to turn to. You need us. Physician Computer Services© is fully qualified to help you with any problem that might come your way. From a minor hardware glitch, to potentially devastating data corruption, we are available to rescue you from these nightmares. Our support services are available in a variety of ways, allowing you to choose the one best for you.

    Support Contract

We have support contracts available. By purchasing a support contract, you are buying an "insurance policy" for your systems. Our support contracts are custom tailored for each office. With the purchase of a support contract, all technical support is covered, regardless how much time we spend. If something goes wrong with your hardware or software, we will get you back up and running, fast. Contract pricing is based on contract length, and the number of, and type of computers in your office. Contact us for more information about our support contracts.

    Phone Support

Billed in 15 min. increments, out staff will walk you through fixing the most common problems over the telephone. The majority of errors encountered can be fixed in this manner.

    On-site support

For those times when you want prompt, expert service in your office, we can be there, in person, utilizing our years of experience to get you up and running in the fastest way possible. Billed hourly, it can mean the difference between frustration, and a smoothly working system.

    Data recovery services

When systems crash, and resorting to a backup is not an option, you may have need of data recovery. Billed hourly with a minimum charge, we can recover your data from corrupted tables in a timely manner. In most cases, we have recovered all data in the system with no data loss.

    We all hope that these are services that you won't need, but to be realistic, every office needs someone to turn to eventually. Rest assured that if something does go wrong, you have a friend in Physician Computer Services© you can turn to.